Returns & Exchanges

At Chāmpo, we want you to be completely satisfied with your high-performance haircare; if you are not entirely happy with your purchase, we offer a 30-day return window for all products.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Ship the Items

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, we will process your refund to the original payment method within 5-7 business days.